About Us

Co-Owner Cameron Smillie, born in Manchester, England, had a dream from the age of 14, to live and work in Florida. Before emigrating in 2010 Cameron spent 20 years playing professional Golf, playing around the world at some of the best courses. He spent 10 years practicing and playing in Florida, which is where his love of the Sunshine State started. Following his professional playing career, Cameron went into Golf Course Management where he spent time teaching golf and managing golf clubs in the London area. This career path taught Cameron to have an eye for detail, a love of customer service and a work ethic that makes his retired Police Superintendent father proud. Cameron has a Florida State License CPC#1458758, and takes pride knowing he can clean, service, maintain and install anything that is around a swimming pool, spa or fountain. Cameron recently explained to a customer ‘On the golf course my Coach taught me to learn something new every day, and exceed the expectations that I have for myself. I now apply that rule to our Company which we established in 2011 and our customer service, I guess the dream of a 14-year-old boy has come true’.

Co-Owner Sheila Smillie has a love of lists and organization, which makes her perfect for running the office team which supports the Service Technicians out on the road, all aspects of customer service and the daily task of running a pool business. Sheila was born in her beloved town of Watford in England, and followed her husband’s dream of a life in the Sunshine State. Sheila has over 20 years’ experience in customer and account management, having worked for brands such as Revlon, Aon & Liz Claiborne. Before emigrating Sheila spent 8 years in political office as an Elected Councillor representing her home town, which she counts as one of her greatest career achievements. “My Father was 16 when he took on his first job in Garristown, Co Dublin, and from there he went on to meet my Mum in Watford and spend his working life serving customers either in his grocery store or as a bar manager, customer service and a love of taking pride in my job is in my blood.

Sharon
Senior Service Technician

Our Senior Service Technician, Sharon, has nearly a decade of extensive pool service experience with Smiley Pool Services. Her expertise in managing commercial pools, green-to-clean pools, and Health Department requirements for our commercial accounts instills confidence in her clients.

Sharon’s role within the company extends beyond her technical expertise. She is entrusted with overseeing and managing our most significant commercial and long-term residential accounts. Her clients value her deep understanding of pool care and can always rely on her.

Sharon, a dedicated professional, is also the backbone of her extensive family. Her unwavering commitment to her roles as a busy Mom & Senior Service Technician is a testament to her reliability and dedication to our company and her clients.

One of Sharon’s long-term clients commented, ‘ I only get to my Florida home a few times a year, and it’s always a last-minute decision. Thanks to Sharon, I always know that when I arrive, my pool will be ready for me to jump in and enjoy.’ Such positive feedback from our clients is a testament to Sharon’s exceptional service and dedication and her significant impact on our clients’ pool enjoyment.

Brandi
Senior Service Technician

Brandi’s role as a trainer is not just a job but a passion. She spends three months training each new service technician with on-the-job training and enjoys seeing trainees succeed in becoming Smiley Pool Service Technicians. Brandi takes great pride in her dedication to passing on her knowledge and love of the pool industry.

Brandi is a busy mom who knows how important it is to be a great role model to her girls. She comments, ‘I like showing my girls that their mom can do it all!’

A client of Brandi’s explained, ‘My husband likes to know every test result from our pool chemistry and how our pool is balanced each week, so I’m  grateful for Brandi’s knowledge and patience and the weekly service report we receive for her via email.’

Tim
Service and Repair Technician

Tim’s approach to his role with Smiley Pool Services is: ‘With my experience, there’s not a lot I can’t fix, but when I come across a new problem I’ve not encountered before, there is no better joy than research, preparation, repair, and finishing off with a handshake from a grateful client.

With extensive knowledge of pool service, equipment repairs, light installations, and handrail installations, Tim can cover many roles within the team. He also likes to share his knowledge and train new team members on pool equipment.

A client recently wrote in an email,’ I would like to thank Tim for the quick install of the multi-color pool light and remote; with a family member visiting, I needed a solution quickly, and thanks to Smiley Pool Services and Tim, my pool and lights were ready exactly when I wanted them.

Tim is a busy Dad and pet parent to many dogs outside of work.

Crystal
Service Technician

Known within the team as the ‘dog whisperer,’ Crystal’s love for pets is evident in how her clients and their pets look forward to her service days. With wagging tails waiting for her, Crystal’s daily service routes are not just about routine and time management but also about building relationships with the furry members of her clients’ families.

Crystal has extensive knowledge of ‘pool start-ups,’ green to clean, and residential weekly service, and her love of excellent customer service ensures she is a highly respected and appreciated pool service technician.

One of Crystal’s resident clients commented, ‘I recommend Crystal of Smiley Pool Services to my neighbors. She is polite and friendly and knows a lot about pools and the issues they can have. My dogs sit and wait for her each week because she makes such a fuss of them!’

Crystal is kept busy outside of work by being a dedicated mom ..and yes, she also has many dogs!

Jason
Service Technician

Known within the team as a ‘true ray of sunshine,’ Jason is a dedicated, hard-working service technician who always has a smile and a can-do attitude.

Overseeing many commercial and residential accounts, Jason is popular and respected by both commercial managers and homeowners who rely on his expertise and skills.

Jason explains, ‘I love the challenges that major commercial pools provide me, and I take pride in knowing people get so much enjoyment out of the pools I oversee. Nothing is better than having a client say, ‘Great job, Jason, thank you.’ I’m thankful for the continuous on-the-job training I receive from Smiley Pool Services; every day, I learn something new, and it’s a great feeling.’

Jason is a busy Husband &  Dad who loves to spend time with his family.

Kirk
Service Technician

As the newest member of the Smiley Service Team, Kirk is willing to learn, assist, and appreciate the extensive training needed to become a Smiley Pool Services Pool Service Technician.

Kirk is using the skills he gained over the years before joining the company and is proving to be a valuable and respected team member.

While on-site at a commercial pool, a resident commented that it was refreshing to see a trainee with such a great attitude and using experienced customer service skills to explain to the pool users what services he was undertaking on the pool.

Kirk is looking forward to meeting many clients. Outside work, he is a loving Dad passionate about living life with a spring in his step.